Business

  • 7 Features of Asana I absolutely love for my coaching business

    Asana has been a life saver for my online business. These are my 7 best features.

    By now you probably know that if there’s one topic I could talk about all day, it’s my love for Asana and how it has literally saved my sanity while scaling my coaching business. Asana is also the tool that I use as one of the 5 core systems that are needed to scale and save time in your online business.

    Asana is a project or task management tool which helps you manage all the tasks of your online business. It’s way better than using 5 different notebooks and 10 different colour versions of sticky notes. It’s particularly powerful as a team management tool if you have already started outsourcing different areas of your business. Here are just a few reasons why you should use a task management tool like Asana for your online business:

    • Streamlines the team management process
    • Increases return on investment in your payroll
    • Ease of SOP and task automation
    • Gives you a CEO high level overview of everything that is happening in your business
    • Increases productivity by viewing only the tasks that are a priority in your business

    If you haven’t come across Asana, I would highly recommend that you check it out. They have a free version which you can sign up for and get access to an additional 15 team members to use your workspace at no additional cost. 

    There is so much to say about it but here are a few of the features that are an absolute win!

    #1: Calendar view

    Seeing my tasks in calendar view. And being able to easily drag and drop them to manage my daily schedule is a win! You can toggle between different calendar, board and list view so easily

    #2: My task view

    This is probably my favourite feature. I love that Asana allows you to organize your activities by project and team/department. But as a CEO you also need to see the bigger picture. The ‘My tasks’ view in asana helps you see all the activities happening in your online business in one dashboard.

    #3: Messaging tab

    Say goodbye to email back-and-forth exchanges which often get lost in translation. With Asana you can use the messaging tab feature within each project to talk to your team members and follow up on tasks. It’s a great feature because everyone in the team sees your messages. This reduces the need to duplicate messages into another forum.

    #4: Recurring tasks

    You know those tasks you do on repeat in your online business like lead generating, following up with clients, creating content? Instead of manually creating a task every time you need to work on it, you can simply automate it in Asana. A new task with a new due date is created every time it is marked as complete. This saves a lot of time & brain space, allowing you to focus on being a CEO. And not having to worry that things will fall through the cracks.

    Asana has been a life saver for my online business. These are my 7 best features.

    #5: Multiple Project linking

    Not sure if a task falls in one or another project? No problem! You can link the task to multiple projects so that you can see that very same task in more than one dashboard. I use this feature a lot when I am planning out my week. That way I’m able to see my priority tasks in one dashboard, even though they belong to other projects.

    #6: Guest collaborations

    This is powerful for your online business because you have an unlimited amount of guests you can collaborate with on your Asana account on the paid version. You can collaborate with up to 15 people per project on the free version. Which is still a good deal, more than any other project management tool I know of.

    This means you can keep your clients within your Asana workspace even after completing your coaching project with them, which makes it easier to follow up & potentially get follow-on opportunities.

    #7: Flying unicorns

    Between this feature and the functionality that allows you to see your tasks in one dashboard, I am not sure which feature I love more. Every time you complete a few tasks, flying unicorns fly across your screen. This puts a smile on my face every time, and they come in different colours too 🦄🦄🦄 This is enough to keep me hooked to Asana!

    Do you use Asana for your online business? Which feature do you love the most? If you need help setting up your project management system, let’s hop on a call and see how we can help you!

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  • How to create effective SOPs for your online business

    It's not too late or early to set up SOPs for your business. Here's a guide on how to effectively set up SOPs for your online business.

    Now that you have been running your online business for some time, there are probably a number of things you have found out that no one told you about. Like all the hats you have to wear and the occasional ‘fall’ that comes with trying to balance all those hats. You know that you need Standard Operating Procedures. To hire effectively and start outsourcing some tasks, especially those which aren’t in your zone of mastery.

    Now it’s time to start creating the SOPs for your online business that will allow you to delegate more, work less and be the CEO that your business needs to be.

    Here are 7 steps to create the most effective SOPs that will allow you to do just that:

    Step 1. Pick 3-5 SOPs to start with

    Overwhelm is the source of inaction. Don’t try to create all your SOPs in one go. Unless you have someone on your team who is designated to do just this for the next few weeks.

    So the first thing you want to do is decide which areas of your business need processes and structure the most. 

    It’s always a good idea to look at the activities that are the most time-consuming. Activities that you want to start outsourcing as soon as possible. Especially the tasks that are necessary for your business to continue running. But are not necessarily high on the income-generating priority list such as; admin, email management, etc.

    You can use these criteria to decide on the next set of SOPs for your online business to work on. However, don’t try to do it all at once. It is a process, and you are better off having two effective SOPs in your business than 5 average SOPs.

    Step 2. Brainstorm & Outline your SOP

    SOPs for your online business should include;

    • Who is responsible for the task
    • How often the task should be completed
    • What are the steps in the task, with sufficient detail and guidelines
    • Where are these tasks performed, e.g. if there is a tool or location in your online workspace where it should be performed for follow up.
    • Any tools or additional resources your team members can use
    • FAQs that you anticipate could be asked

    Remember your SOPs are more than just a set of steps that should be followed. If you compare SOPs to cooking, your SOP is like the recipe that will help you get the right bake and flavour on that cake. So you want to be as specific as possible. But not too specific that you don’t give your team some leeway to apply their minds and creativity in making the outcome even better.

    Step 3. Choose your primary SOP format

    There are so many ways to create an SOP. Word documents are the most widely used format. But you could use a number of alternative formats if typing a document out is not your thing.

    Here are a few alternative formats you could use to create effective SOPs:

    • Record yourself on Loom or Zoom as you perform the task
    • Create a flow chart (try out whimsical.com to create your own flow charts)
    • Take screenshots as you perform the task

    In my view, creating typed documents are still the best way to format your SOPs, as they are the easiest to edit. However, this should not stop you from using the format you are most comfortable with.

    You could get someone to transcribe your video SOPs, and this could be beneficial. As you’ll have an extra pair of eyes trying to follow the process and see if there are any gaps that need to be filled.

    It's not too late or early to set up SOPs for your business. Here's a guide on how to effectively set up SOPs for your online business.

    Step 4. Automate your SOPs

    Once you have created the first few SOPs for your online business, create a Google Drive folder where you will save all your SOPs.

    You can then go to the relevant projects in your task management tool and link the relevant task to the Google Drive Folder where the SOP has been saved. This makes it easy for everyone to know which SOP relates to which task and where to find the fully documented SOP. 

    You also want to create a task template in your task management tool, e.g. Asana, that links to the specific SOP. Instead of having to create a new task and opening up the SOP every time the task is performed, you could create a task from the task template which will already have a link to the relevant SOP and the steps in a detailed workflow.

    You’ll save time and ensure that the task is performed consistently every time.

    Step 5. Create checklists 

    Your SOP will provide the detailed steps to completing the task, but you could supplement these steps with a checklist that should be used before the task is marked as completed.

    This checklist will include a number of items or dependencies that need to be reviewed before the task is completed. For example, if you need to review the work, one of the checklist items could be ‘submit for review’ or ‘request for review’. Once you have reviewed, the person working on the task can check off this item in the checklist and then proceed to mark the task as complete.

    Step 6. Organize your list of SOPs in a google sheet or some form of library

    With time you may end up with a library of 50+ SOPs for your online business. It is good practice to keep a list of the SOPs that you have created so that;

    • You know which SOPs are available
    • Your team can easily look up an SOP they need
    • You know which area of your business needs some SOPs.

    Use Google Sheets to create your SOP library. You can indicate the following on the spreadsheet

    • Name of SOP
    • Date completed
    • Date last revised
    • Personal responsible
    • Software/tools used

    Step 7. Review and refine your SOPs 

    Creating SOPs is not the most exciting activity in your business, and that’s why you could get on a VIP Day with me where we will map out your key processes and create SOP frameworks for you and your team to use. 

    However, you want to review your SOPs at least twice a year to ensure that they continue to remain relevant.

    PRO Tip: Team members asking questions about this task? Add the answers in your SOP under FAQs so you never have to answer the same question twice.

    The bottom line is that process and SOP creation does not have a start and an end in your business. Your business is continually evolving and so should your SOPs. You want to start creating a blueprint that describes how to run your business, NOW, and not when you are on your knees looking for an assistant to help you out.

    You want to cover yourself against the risk of key members leaving your business so that your business continues to run without much business disruption.

    For example, if your VA decides to quit her job or in the last few days before you start your maternity leave, this should not result in being in panic mode. Your team should be able to pick up her tasks with the SOPs that you have created, as you look for a replacement. Make it easy to build flexibility and freedom with SOPs

    Here are a few ideas for SOPs that you could start creating

    • Email organization and folder management
    • Blog/Podcast workflow
    • Social media analytics
    • Lead generation
    • Team member recruitment & orientation

    Even if you don’t have a team, start laying the groundwork now so that managing your team is so much more effective and better experience for all of you.

    Got any questions? Let’s hope on a free systems audit and I can help you map out which areas in your business need SOPs ASAP, and how we can help you.

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  • What are Standard Operating Procedures and why you need them in your business

    Why you need standard operating procedures for your business

    So SOPs? Standard Operating Procedures? Do you have them? The word itself just sounds so corporatey. But what exactly are standard operating procedures for business? Why do you need them, when you’ve only ever wanted to escape the corporate life to run a business your way?

    Here’s the thing. At some point, your business is going to grow and your responsibilities are going to grow with it. Depending on your vision for your business, you are going to need to lean into systems and human resources. To help you manage your business. Otherwise, you may find yourself trapped in a hugely successful business, with no control over your time, or with even less time off than when you had a day job.

    The truth is, without standard operating procedures, automating, hiring and delegating becomes extremely difficult, and costly too.

    What are SOPs?

    Standard operating procedures are really just a way of doing things in your business. They help you ensure things get done your way. They are like a recipe book to get the most ideal results you want for your business.

    SOPs help you ensure that activities that can be done by a machine, get done by a machine. And not by you or anyone else you end up hiring in your business.

    And if you are looking for a formal definition, a standard operating procedure is a procedure specific to your business operations that describes the activities necessary to complete tasks in accordance with industry regulations, provincial laws or even just your own standards for running your business.

    Why SOPs and what are the benefits for your business?

    First of all, I want you to change your mindset about processes, operations or even SOPs. A lot of people think ‘boring’, ‘must-have, ‘restrictive’ when they hear these words. And this is completely not true. SOPs are one of the building blocks to a strong foundation in your business. So see them as an investment in creating a business that will last. 

    Time freedom

    Yes, exactly! Not what you thought right?

    A common thing I hear entrepreneurs say is how they have the blueprint of their business in their mind. They’re the only ones who know what is supposed to happen when, but no one else knows what’s in your mind besides yourself. 

    While this is definitely something worth bragging about, it isn’t the best way to build a business that gives you time freedom and flexibility. You started your business because you wanted control over your time. Without putting the processes, steps and activities of your business on pen and paper, you won’t be able to create the systems that give you that time freedom. Your business will continue to be your ‘baby’. And so it can’t survive without you constantly being there to make sure it survives.

    Your SOPs are going to help you create the systems to support you and your team. So that you don’t have to continue trading time for every dollar you make in your business.

    Brand consistency

    Have you ever been to a Macdonalds and your fries were a different size to what you are used to? Ever bought a shoe from Nike and the size 5 in the store in UK felt different from the size 5 in Bankgok? The reason why you have probably never had such issues is that these businesses have strict standard operating procedures that everyone must abide by. The same applies to your business. 

    You want all your clients to experience the same quality of service delivery. The right processes and SOPs are going to help you achieve this. You want your content to be created and promoted in a certain way that suits your style and brand. Regardless of who is in charge of this activity in your business. The SOPs you create will be a key ingredient in ensuring that things get done a certain way, the same way, all the time. This is how you scale a business, and how you can replicate success efficiently.

    Delegate like a boss

    If you have been putting off hiring someone to help you because ‘nobody can do it like you do’, then SOPs are your new best friend. Through SOPs you can literally put down the operations of your business and strategy. And someone else can execute them for you.

    Now don’t get me wrong. Not everything in your business can be automated or delegated. But you will be shocked that a fairly large percentage of activities can. And that’s why SOPs are going to help you.

    Standard operating procedures for your business include things such as; when certain activities should be performed, how frequently, what tools and steps are available to aid in completing the activities.

    Having a well-documented SOP will make it so much easier for your team to execute according to your expectations. This will reduce the amount of back-and-forth or questions from your team as they try to get things done. 

    They can also focus on executing the task because they have a clear guide, and save time while at it. So not only are you getting better quality work, but you are getting more output for the time they spend working on your business.

    Business continuity

    What happens if your wing-woman Virtual Assistant decides to leave your business? Or has to take time off for personal reasons? Would you be able to easily get a replacement without having to hit pause on the ongoing projects in your business?

    Your business success should not depend on a specific person. And SOPs are going to ensure that anything related to your day-to-day operations is clearly documented and explained in a way that someone else with the same level of skills can understand and execute.

    Not only for your team members but even for your own eventualities. If you had to take 3 months off from your business (e.g having a baby or going on your honeymoon). Your SOPs will be the only guide that your team will have to ensure that business continues as usual even while you are away.

    Automate

    Once you have your standard operating procedures for your business in place, automation becomes an easier task to manage. Because you have clarity on what you are going to automate and what specifications are required to meet your needs.

    Before you start shopping around for tools or paying an annual subscription on a tool that you are not even sure will meet your business needs, take some time to set up your SOPs and map out your processes. The answer will become much clearer to you when you have clarity on your operations.

    Quality standards 

    You want to have the right standards of quality in your business, and this is a key part of building a strong brand.

    Once you have your SOPs in place, you and your team members have a clear guide. This ensures that quality standards are met when you are creating content, or interacting with potential clients or even during the service delivery process.

    As a coach, if your business model is around 1-2-1 private coaching, the only way to scale this model is by hiring more people. Your SOPs are going to help you ensure that the assistant coaches you hire are meeting the client’s needs at the same level of quality as if you were the one delivering the service.

    Increase revenue

    A lot of people think ‘boring’ when they hear the word ‘operations’. It just doesn’t sound as sassy and exciting. But if you are struggling to keep up with the influx of new clients, or if you have a long waiting list of clients, these are good problems to have and SOPs can help you solve them. 

    The only way to scale your business and breakthrough an income plateau is to invest in systems or human capital. Both of these investments require your business to be set on the right foundation if you want the highest return from them. And your SOPs are going to be part of that foundation. So why not create your SOPs and set yourself up for long-term success?

    And if you feel like you would rather outsource this to someone else, You don’t have to do this alone. Let’s chat here in a free Systems to Scale Audit about my VIP intensive where we will create your operations strategy and processes, and get you on a great start. 

    Where do you start with SOPs for your business?

    1. First things first, read my 4A Systems method blog to get the building blocks of your standards of procedure for your business right.
    2. You will then need to do a thorough task audit. 
      • Organize your tasks
      • By core area of business
      • Using the Like vs.. Don’t like
      • Using the Task Priority Matrix: Do, Automate, Delegate, Ditch, Prioritize, Postpone
    3. Starting with the tasks you don’t like that are the most, time-consuming, create SOPs for them. You will want to automate or delegate these so you can free up your time for the tasks that come more naturally to you.
    4. Document all the steps you take in completing these tasks. Have a notepad next to you the next time you complete the task, and take note of the steps you take and any important detail as you perform the task.
    5. Use my SOP template here to create your own SOP template, and share it with your team members. Make sure you check out my next blog where I will be talking about how to organize your SOPs

    Found this useful? Drop a comment below and let me know what’s the next SOP you will be documenting.

    Why you need standard operating procedures for your business

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  • 5 core systems your coaching business needs to be wildly profitable

    5 core systems your coaching business needs to be wildly profitable

    It is no secret that systems are the secret sauce to running a successful online business and logging off your laptop at 5 pm with no guilt. If you want to get rid of the 12-hour workdays and start working more efficiently, you need systems to support you. You need human capital to scale, but without systems, hiring & retaining good talent could become your next headache.

    Not only do systems help you save loads of time in your business, they also free up your time. Enabling you to serve more clients & spend that well-deserved time off with the people who matter the most to you.

    So here is my list of the 5 core systems your business needs to thrive, aka to run on autopilot. For you to start doing all those things you’ve put on the back burner since your business started growing and bringing in consistent sales.

    No time to read now? Save for later

    5 core systems your coaching business needs to be wildly profitable

    1. Task Management

    Task management is the bedrock of any business. You don’t get results unless you complete certain tasks and activities that get you to the results. So how do you manage your tasks right now? How do you plan out what needs to be done, when and by whom in your business?

    Are there activities that follow a process flow? Where is the process flow stored? Do you recreate the steps every time you work on the activity because there is nothing documented for you to use as a reference?

    If you’re like me you probably can’t get over the paper planning completely. So there’s a sweet compromise you can make. You definitely need to use a project management tool to manage your tasks going forward. But you can still use a paper planner to plan out things before they get into your task management system.

    I use Asana, and I love how user-friendly it is. I also love that the free version has practically everything I need for it to work for me and my business.

    Typically, I plan out my week using my paper planner, decide what my non-negotiables are. I then put them in my project management tool, Asana, so that I can track and stay focused on what needs to be done for the week. 

    A project management tool is also fantastic for complex projects that have many moving parts. Think of a launch and all the tasks that need to be done. If you have a team, there are probably tasks assigned to different team members. Some of them are dependent on one another. Doing all this with sticky notes and to-do lists becomes a recipe for chaos & overwhelm.

    Get a task management system for your business ready to roll, and build it as you go. 

    2. Content Creation

    Content creation is arguably the most time-consuming task in your business. So why spend time creating content every week when you can use a system to repurpose content you have already created without starting from scratch?

    There are so many ways to repurpose content, but you need to have a system to make this process possible. I use Airtable to store every piece of content I have published in the past. Which makes repurposing so much easier and quicker.

    Not only do I track what I have posted in the past, I also track the metrics associated with each post. So I can easily see which posts have performed well, and repurpose more of the high performing content.

    This is worth getting Airtable for!

    3. Launching

    Launching can be extremely stressful and overwhelming if you don’t have any structure or system to support you. If you are recreating your launch assets afresh every single time, there is a better way to managing your launch. With a system in place, you can cut down the time you spend on launches by 4 hours on every single launch. 

    An effective launch system includes; the ability to track and reuse templates, delegate tasks to team members, track the launch progress from a bird’s eye view. And ensure that you don’t forget anything at the last minute. (This is why that project management tool is the best thing you can do for your business. If you don’t use one right now – my favourite at the moment is Asana).

    4. Sales 

    Do you have a sales process in place? You probably speak to many people about how you can help them. But how easy is it right now to track these conversations? Following up with the ‘hot’ leads and make sure you don’t miss out on sales opportunities? 

    Once you convert those leads into a person who is ready to swipe their credit card and sign up for your coaching program, you need to have a system in place to receive their payment effortlessly. And it’s more than just a Paypal link. You want to give your customers the confidence that you know what you are doing and their money is safe with you.

    So if scaling your business and serving more clients without having to work 12-hour days is high on your agenda then you want to be absolutely sure that you are not leaving money on the table.

    5. Client Management

    Client Management starts from the point someone becomes a potential client to the point someone ‘stops’ being a client. 

    How do you generate and keep track of your leads? What are the steps that you take from the point of an enquiry to the point that someone becomes a client of yours? 

    You have set up a sales call and you now have a potential client, but what happens next? Is this process clearly laid out? Or do you follow a different process every time you have a new lead coming into your discovery calls? Do you have client relationship management software that helps you keep track of all these things?

    Ideally, you need a different process depending on whether you get a ‘YES’ or a ‘NO’ from your sales call process, or whatever method you use to nurture a hot lead in your business.

    Understandably, if you get a ‘YES’, the process has more steps: you need to send out the contract, you need to send the payment link, the client needs to receive a welcome/introductory packet….The list goes on and is customizable to what has worked for your business in the past and what your clients love.

    If you want to scale sustainably, you definitely need to have this process laid out well in advance so that 

    • It’s easy for you to onboard a new client and spend more time delivering the actual value to them
    • It’s easy for you to delegate the entire onboarding process without someone missing out on key steps or not doing it the way you want it to be done. 

    So which system will you start with? The key is to be consistent in your system setup, starting with just an hour a week.

    Need help getting systems to take your coaching business to the next level ASAP?

    Book a Free Scalable Systems Session with me right away, right here

    5 core systems your coaching business needs to be wildly profitable

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  • Everything you need to know about systems for your online business

    You have probably heard the buzz phrase ‘systems that scale’ in the context of building an online business. But you are still not sure what these words mean or why you should even pay attention to them right now. After all, that lengthy to-do list still awaits, right?

    Why you need systems for your online business

    While I could talk about why you need systems all day long, here are just a few of the benefits of creating systems to set yourself up for the success you want in your side hustle:

    Claim your weekends & family time back

    So many entrepreneurs struggle with hustling and working up to midnight and on weekends. While overwhelm is a choice, working without systems is a sure way of getting yourself overworked. Especially if you are busy with work that you wouldn’t be doing if you had the right systems in your business. You know those non-revenue-generating activities?

    Save loads of time

    Setting up just one system using my 4A Systems Setup method could save you up to 10 hours a month. Imagine what you could do with 10 hours? Spend more time with the kids? Have more time for self-care? Take time off?

    Take a week off without worrying that your business will fall apart

    What I mean by this, is that you want a business that doesn’t depend on you being there 24/7 for it to make sales. Heard of the phrase ‘trading time for money’? This becomes a thing of the past when you have systems. A good test of your systems is whether you could take a week off your business and still have sales coming in. If the answer to this is NO, then you need to continue reading this blog.

    Create a better client experience & make more income

    Yes, you heard me right! I see this all the time where entrepreneurs are obsessed with putting their best foot forward to win new clients. But the ‘red carpet’ treatment ends right there. Your client retention rate is way more important than your client winning rate. You are leaving money on the table if you don’t have a strong client management & after-sales experience. With the right systems in place, this can be easily embedded into your online business without having to spend more time on it.

    Get your ideas off your notebook & dream board and into reality

    How many ideas do you have lying around your notebooks? Are there products and services you have been dreaming about but have never seen the light of day? With systems in place, you could not only save time but also reduce the amount of time it takes to move an idea from just an idea to a money-making income stream.

    So? Do you want more clients & customers? additional income? More impact? More time freedom?

    Limiting Beliefs

    Before we go into the details of what systems are, let’s start with addressing some of the limiting beliefs that are holding you back from setting up systems in your business:

    “I don’t have time”

    The reason you don’t have time is because you don’t have systems to free up your time and stop spinning in overwhelm.

    My business is too small for systems

    Create simple systems and adapt as you grow. The whole point of creating systems is to make it easy to scale & grow your online business without being even more overwhelmed as it grows. Imagine if your business 10x today. Would you be able to handle all those extra clients & give them a superior customer experience? Or would it be chaos, and maybe even lose some of those clients because your business can’t handle that much right now? It’s time to build a business with the mindset that you are already a big business. The only way you can do that is by creating the systems now that can handle those big sales goals you have.

    “I don’t need systems when I am starting out

    The best time to set up systems for your online business is when you are starting out. Mainly because and you have fewer complexities to think through. This will also make hiring a breeze because you already have the systems. It’s so much easier to hand off tasks when you have a clearly laid out system for someone else to plug and play and get the work done.

    “I’ve already subscribed to lots of software apps

    A big mistake I see a lot of people making is when they subscribe to apps and tools because they saw someone else using them. The system always comes before the tools. You’ll only know which tools are best for your online business once you set up the systems the right way. Otherwise, you might end up on a money-spending spree on tools that are not a good fit, or tools you don’t need.

    “I’m not techie enough for systems

    You don’t need to have any tech knowledge to set up your systems. You just need to know how to run your business. Then plugging in the tech will be a much easier step in the process.

    “I want to keep a personal connection in my business with my customers”

    Systems will make me look like a robot. Again, systems are not tools or software. You also don’t have to automate everything in a system. There are tasks and activities that you can still completely personalize based on the brand and client experience you want to create.

    No one else can do it the same way as me

    Yes, I hear this all the time. And truth be told, I think this way too. First of all, this is simply not true. Someone else can do a fantastic job if you have the systems in place to enable them to do a great job. The mistake you are making is outsourcing work with no clear processes and systems in place. Systems will enable your team to do a great job without you micromanaging them.

    So, now that we have cleared the air on the mindset shifts you need to make when it comes to systems;

    What exactly are systems in the online business world?   

    A system ⚙ is a set of interconnected or related activities that help you achieve a specific goal in your business.

    A process 📝is a series of steps that helps you achieve a certain outcome within a system.

    A workflow ♻️ takes it even further and starts to make the process even more streamlined, more efficient and starts to actually help you save a lot of time. Instead of doing it manually or (worse) from your memory each time.

    Automation 🕹is what comes at the end, to help you save even more time with your system.

    In conclusion,

    Convinced that now is the best time to get those systems up and running in your business?

    Join me in a simplified systems session to learn how to set up your systems for good, click here to join -> rebeccakay.co/simplify

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